Shipping Policy

The Nauset Lantern Shop will ship lanterns within the 48 North American states for a shipping cost of 12%.  Shipping to Hawaii, Alaska, Canada and Mexico along with any international locations will be charged the appropriate shipping fees at the time of shipment.  Shipments of large pendants and custom fixtures are delivered via truck and incur additional expense. Shipment costs as well as applicable sales tax will be added to balance due and will be processed at the time of shipment. Shipments to Massachusetts residents are plus 6.25% sales tax.  Shipping fees are non-refundable.

All orders are shipped UPS. Please call us at 508-255-1009 for any external or internal damage, at which time we will issue a UPS call tag to pick-up and return merchandise to us at our expense and the Nauset Lantern Shop will handcraft a new product to ship to you. 

Return Policy

All returns will incur a 25% restocking fee.  All sales in which production has commenced are subject to a 25% restocking fee. The fees will be deducted from any refund.


We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. WE DO NOT SELL, RENT, OR TRADE ANY INFORMATION UNDER ANY CIRCUMSTANCES. 


When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. 

Please call us @ 508-255-1009 if there are any questions.