Policies
Shipping Policy
The Nauset Lantern Shop will ship lanterns within the 48 North American states for a shipping cost of 12%. Shipping to Hawaii, Alaska, Canada and Mexico along with any international locations will be charged the appropriate shipping fees at the time of shipment. Shipments of large pendants and custom fixtures are delivered via truck and incur additional expense. Shipment costs as well as applicable sales tax will be added to balance due and will be processed at the time of shipment. Shipments to Massachusetts residents are plus 6.25% sales tax. Shipping fees are non-refundable.
All orders are shipped UPS. Please call us at 508-255-1009 for any external or internal damage, at which time we will issue a UPS call tag to pick-up and return merchandise to us at our expense and the Nauset Lantern Shop will handcraft a new product to ship to you.
Return Policy
All returns will incur a 25% restocking fee. All sales in which production has commenced are subject to a 25% restocking fee. The fees will be deducted from any refund.
Privacy
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. WE DO NOT SELL, RENT, OR TRADE ANY INFORMATION UNDER ANY CIRCUMSTANCES.
Security
When you place orders we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Please call us @ 508-255-1009 if there are any questions.
CHRIS BERARDI
Before Nauset Lantern, Chris had been honing his skills as a carpenter for almost 20 years. When he’s not working, you can find him creating large runs of woodwork, whether it be for a jobsite, holiday gifts, or mere fun. He's always challenging himself to try new ideas and methods to increase both quality and efficiency.
KELLY BERARDI
In 2019, Chris and Kelly became the fifth owners of the Nauset Lantern Shop. The two met in college at Villanova University and consequently named their own lantern creation the “Nova” (a modern take on the Onion lantern). Her favorite part of the job is working with homeowners to bring their decor visions to life.
JIM
Jim has been with Nauset Lantern for seventeen years, calling it a “fun place to work.” At twelve years old, his father gave him a solder set. He most enjoys making Onion lanterns, given their ties to Cape Cod and New England. As a retired cop, Jim went from “cop shop” to “copper shop.”
BOB
Bob has been working for the Nauset Lantern Shop for twenty-two years. When he was only seven, he started fixing the bikes of his friends. His favorite lantern to make is the Williamsburg. As a retired engraver, he has been working with metal all his life.
DAKOTA
Dakota has been with Nauset Lantern for one and a half years. He took Art Metal / Jewelry classes throughout high school. His favorite lantern to make is the Tonset.
