Our Quality Guarantee
Limited Lifetime Warranty
The Nauset Lantern Shop light fixtures are handcrafted in Orleans, MA on Cape Cod under the highest quality of material and workmanship since 1959.
All Nauset Lantern Shop products are warranted against defects in materials and workmanship. This warranty is extended to the original consumer, in the original residential installation and is not nontransferable. The original bill of sale is necessary to retain the warranty.
With the exceptions and on the conditions stated below, should any product fail, The Nauset Lantern Shop, at our sole discretion, will repair or replace it with the same or a similar product free of charge.
- Our products are handmade with unlacquered living metals and therefore variations in metal finish, dimensions and color are to be expected and standard.
- This warranty does not apply to everyday wear and tear, including normal fading or aging, or for damage cause by accident, misuse, adverse weather and natural disasters, improper installation, improper maintenance, or alteration to the product. This warranty does not cover damage caused by chemicals and harsh cleaners.
- This warranty will not apply if parts claimed to be defective are not returned for inspection if requested by The Nauset Lantern Shop.
We pride ourselves on our craftsmanship and value our customers. Thank you!